This Privacy Policy explains how www.foldngogrill.com collects, uses, stores, and protects your personal information when you visit the website, browse products, submit orders, or use related services. We value your privacy and security and take reasonable measures to protect your personal data in accordance with applicable data protection regulations, including the European General Data Protection Regulation (GDPR).
- Information Collection
When you use our website or purchase portable small barbecue grills and related products, we may collect the following information:
Name, contact information, and email address;
Shipping address and delivery information;
Order information, payment status, and transaction records;
Inquiries, feedback, or after-sales service information that you voluntarily submit;
Website access data, such as browsing history, device information, access time, and usage.
We only collect information necessary to provide the service and do not collect personal data unrelated to the service.
- Information Use
The information we collect may be used for the following purposes:
Processing and fulfilling your orders;
Arranging product delivery and providing order update notifications;
Responding to customer inquiries and providing after-sales support;
Improving website functionality, product display, and user experience;
Preventing fraud, unauthorized transactions, or other security risks;
Fulfilling relevant obligations required by laws and regulations.
- Payment Information Protection
We do not directly store your complete payment card information. The payment process is handled by a third-party payment service provider that meets security standards to ensure the security and reliability of transactions.
- Information Sharing
In providing services, we may share necessary information with the following partners:
Logistics and delivery service providers, to fulfill order deliveries;
Payment service institutions, to process transactions;
Technology service providers, to maintain website operation and provide related support.
We will not sell, rent, or illegally share your personal information.
- Cookie Technology
Our website may use cookies and similar technologies to help us:
Remember your browsing preferences;
Analyze website visits;
Optimize website functionality and shopping experience.
You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.
- Data Security
We take reasonable technical and administrative measures to protect your personal information and prevent data loss, unauthorized access, disclosure, or misuse.
While we strive to maintain information security, the internet environment cannot be guaranteed to be absolutely secure. Therefore, we recommend that you properly protect your account information.
- Your Rights
Under applicable data protection laws, you may have the following rights:
To inquire about your personal information;
To request correction of inaccurate information;
To request the deletion of personal data;
To restrict or object to certain data processing activities;
To request data transfer where applicable.
To exercise these rights, please submit a request using the contact information provided on the Contact Us page.
- Data Retention Period
We will retain your personal information as needed to provide services, fulfill contractual obligations, and comply with legal requirements. When information is no longer necessary, we will securely delete or anonymize it in accordance with relevant regulations.
- Policy Updates
We may update this Privacy Policy based on business changes or legal requirements. The updated content will be published on the website and will take effect from the date of publication.