Welcome to www.foldngogrill.com. Before browsing the website, purchasing a portable small BBQ grill, or using related services, please carefully read the following Terms of Service. By accessing or using this website, you agree to abide by the relevant provisions in these Terms.
- Acceptance of Terms
By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to abide by these Terms of Service and related policies. If you do not agree to any of these contents, please stop using the services provided on this website.
We reserve the right to update these Terms based on business needs, changes in laws and regulations, or service adjustments. Updates will take effect after being published on the website.
- Product Information
We strive to ensure that the product information displayed on the website is accurate, including product descriptions, images, specifications, prices, and availability.
Due to differences in display devices, shooting environments, or production batches, the actual appearance of the product may differ slightly from the images on the website. Product functions, colors, and related information are subject to the actual product received.
- Orders and Purchases
When you submit an order, you acknowledge that the information provided is true, accurate, and complete.
We reserve the right to refuse or cancel an order in the following circumstances:
Insufficient stock;
Incorrect order information;
Payment not completed successfully;
Suspected fraud or unusual transaction activity.
If the order is cancelled and payment has been completed, we will process the refund according to applicable regulations.
- Billing and Payment Terms
All orders are one-time sales transactions.
When purchasing portable small BBQ grills and related products, customers must complete a one-time payment on the checkout page. After successful payment, the order will enter the processing stage and will not incur automatic renewals, membership fees, or recurring charges.
The order amount includes the product price and any related fees displayed on the checkout page. Customers should confirm order information, shipping address, and payment amount before completing payment.
We support secure payment methods; payment information will be processed by a third-party payment service provider that meets security standards.
- Delivery Service
After order payment is confirmed, we will arrange product processing and delivery according to the order information.
Delivery time may be affected by the following factors:
Order processing time;
Logistics and transportation arrangements;
Holidays or force majeure events;
Delivery conditions in the receiving area.
Customers should ensure that they provide accurate delivery information. If delivery problems occur due to incorrect information, the customer may be held responsible.
- User Responsibility
By using this website, users agree to:
Provide true and valid personal information;
Not use the website for illegal activities;
Not interfere with the normal operation of the website;
Not attempt to access the website system or data without authorization.
If any violation of relevant regulations is discovered, we have the right to restrict or terminate the relevant services.
- Intellectual Property
The text, images, page design, graphic elements, and other content on this website are protected by relevant intellectual property laws.
No individual or organization may copy, modify, disseminate, or use them for commercial purposes without permission.
- Product Instructions for Use
Customers should use the product correctly according to the information and usage suggestions provided. Problems caused by improper operation, incorrect installation, or violation of safety usage requirements are not within the scope of product liability.
When using barbecue-related products, please comply with local safety regulations and use them in appropriate environments.
- Limitation of Liability
We will provide reliable products and services to the extent permitted by law.
We are not liable for service interruptions, delivery delays, or other indirect losses caused by uncontrollable factors beyond the scope of the law.
- Returns, Exchanges, and After-Sales Service
For information on product returns, exchanges, refunds, and after-sales processing, please refer to the return and exchange policy published on the website.
Customers may submit after-sales applications in accordance with relevant conditions.
- Applicable Law
These Terms of Service apply to transactions that comply with European consumer protection regulations and related laws.
In the event of a dispute, both parties should prioritize resolving it through friendly communication. If a resolution cannot be reached through negotiation, the dispute will be handled in accordance with applicable law.